Dent repair is never easy. There are people who have trained in learning The Art of Dent Repair and only a few can survive doing dent repairs. It will take months to be able to master the basics and will need years of application to perfect. The paintless dent repair may be easy when you look at it but it certainly requires good vision to see where the dent is to be pounded, the patience to analyze the amount of pressure to exert, the reflexes and the physical flexibility to move around the area where the dent is to be repaired. So you see, you should just have to step aside and let the technicians do what they were trained to do.